Gamma Tech · Southwest Florida
Naples IT Support Services
Gamma Tech provides local IT helpdesk support for Naples businesses. Your team can get help with computers, accounts, and the systems they use every day.
- 110+
- Businesses supported
- 35+
- People on our Naples team
- Since 2004
- Local to Naples
- One team
- IT, phones, AV and security
Industry recognition
Ranked among the world’s top managed service providers
Gamma Tech placed No. 456 on the 2026 Channel Futures MSP 501, the technology industry’s largest global ranking of managed service providers. The list spans nine countries and weighs growth, operations and modern managed-services strategy.
Also recognized: Gulfshore Business Best in Business 2024, IT Service Contractor.
See the 2026 MSP 501 listManaged agreements include unlimited remote support during contracted coverage hours. Your quote explains your services, support hours, and on-site arrangements.
IT support for a Naples health clinic
Gamma Tech Delivers Respectful, High-Quality IT Support to a Naples Health Clinic
A Woman’s Place needed fast, reliable help with technical issues that could impact patient care. Gamma Tech provided careful troubleshooting, respectful communication, and consistent support, all without disrupting services. The clinic now relies on Gamma Tech as a trusted part of its extended team.
How to get IT support
Contact our helpdesk by phone, email, or support ticket. Our team learns your environment during onboarding and documents your systems so we can support your business.
Our standard helpdesk hours are 7:00 AM–6:00 PM, Monday–Friday. Saturday support and custom coverage are available. Your agreement sets your support coverage, and security monitoring runs 24/7/365.
Remote and on-site support
Every agreement includes unlimited remote support and helpdesk access during your coverage hours. On-site visits carry a trip charge. Your agreement specifies whether on-site labour is included or billed hourly.
What affects the cost of IT support?
Your quote reflects licensed Microsoft 365 or Google Workspace users, Windows, Mac, or Linux computers, servers, and networks. Server pricing includes the hypervisor and virtual machines. A location can have more than one network.
Smaller teams can work with Gamma Tech under a minimum charge for five employees. We review your setup and explain the monthly price before you commit.
Security and backup coverage
Your managed plan includes endpoint protection, email filtering, staff security training, and 24/7/365 security monitoring. Microsoft 365 and Google Workspace email-environment management is included; the subscription licences are purchased separately.
Microsoft 365 cloud backup and Google Workspace email backup are included. Server management is typically quoted separately and includes server backup. Individual-computer backup is available separately.
Moving support to Gamma Tech
Full onboarding usually starts about three to four weeks after scheduling and takes another four to six weeks to complete. We recommend 30 days of overlap with your existing IT provider during onboarding.
Urgent support may be arranged before full onboarding is complete. Call our team to discuss the situation and available support.
Support for the rest of your business technology
Explore our cybersecurity services, backup and disaster recovery, and custom IT support hours. Businesses with an internal IT team can also discuss co-managed IT support.
What does unlimited support include?
Every agreement includes unlimited remote support and helpdesk access during your coverage hours. On-site visits carry a trip charge. Your agreement specifies whether on-site labour is included or billed hourly.
Does the plan include backups?
Microsoft 365 cloud backup and Google Workspace email backup are included. Server backup is included with separately quoted server management. Backup for individual computers is extra. Your quote identifies the backup coverage selected for your business.
Can a business with fewer than five employees work with you?
Yes. Our minimum charge covers five employees, and smaller teams can be supported under that minimum.
How long does switching IT providers take?
Full onboarding usually starts about three to four weeks after scheduling and takes another four to six weeks to complete. Timing varies with complexity. We recommend 30 days of overlap with your current provider during onboarding.
What are the contract and cancellation terms?
Our commercial agreement runs for one year and allows cancellation with 60 days’ notice of termination.
What happens during the free assessment?
We review your technology, focusing primarily on cybersecurity gaps, and recommend ways to address the issues we find.
Request a Quote
Call (239) 330-4939 or tell us about your team and technology using the inquiry form.